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User-friendly, intuitive web interface
Security and administrative control
Export to excel, PDF, email, text, or XML
Flexible report definitions
Report Scheduling daily, weekly, monthly, etc.
Deliver reports automatically via email
Automatic alert reporting
Live excel interface
Simple one-click report customization
Prompting for run-time selection variables
Field level security for sensitive data
Everett Housing Authority Cuts Costs
By Extending Self-Service Custom Reporting Capabilities to Users Across the
End-users at Everett
Housing Authority needed to quickly and securely access data, no matter where it
resided in the organization, without burdening IT staff with multiple requests
for ad-hoc reports.
Provide Users With Customized Reporting Without Burdening
Valuable IT Resources
over 60 years the Everett Housing Authority (EHA) has been committed to serving
the housing needs of the people of Everett, Washington. Critical to supporting this commitment is providing
staff across four departments with information that is up-to-the-minute and easily
accessible in order to optimize decision making without burdening IT with numerous
custom report requests.
users would often call on IT with custom reporting requests, which were a considerable cost for us since that meant IT
had less time to handle other important projects”, says Paul Erickson, Computer
Services Coordinator at Everett Housing Authority. “Providing easy-to-use
self-service ad-hoc reporting for our users was critical”.
Reporting & Analysis
At the recommendation of their solution provider, Progenixx, EHA chose Informer Web Reporting
software for its ease of use, its low-cost pricing model, and its modern,
easy-to-use web interface. Informer’s
built-in query engine enables both technical and non-technical users at EHA to generate
ad-hoc reports based on LIVE data.
Everett HA users can initiate high-level queries, then immediately dig into the
underlying details. Reports can then be analyzed and data elements arranged on
the fly based on the specific needs and requirements of each end user without
any IT assistance.
users at Everett now have an intuitive, powerful way to navigate through
implementation of Informer has been very successful", says Erickson. "Hundreds of custom reports are being
utilized by our end users every day.” Informer
presents information in drag-and-drop form to give users choices in how they want
to assemble, schedule and deliver reports.
result is improved time to decision and end-user satisfaction, drastically
reducing the cost of creating, maintaining and delivering reports.
gave users the power to write and manipulate their own reports rather than rely
on IT, while saving time and duplicated work with the ability to share reports
and schedule them”, says Erickson.